Shipping policy

Effective Date: 20 August 2026

This Shipping Policy applies to orders placed through www.lckbeauty.com .

1. Order Processing

Orders are normally prepared and dispatched within 1–2 business days after successful payment and verification.

Orders are processed after payment has been successfully authorised and the order has passed any applicable fraud or verification checks.
Orders are processed on business days. Orders placed on weekends or UAE public holidays may be processed on the next business day.
During launches, promotions, pop-ups, seasonal peaks, or exceptional courier disruption, processing may take longer. Where reasonably possible, customers will be informed of material delays.

2. UAE Shipping Charges

UAE delivery is charged separately from the product price.

Standard UAE delivery fee: AED 20 per order.

Product prices do not include the delivery charge unless a promotion or checkout offer expressly states otherwise.

Any different delivery charge shown at checkout for a specific location, service level, or promotion will apply to that order.

3. Delivery Estimates

Usual UAE delivery estimates are:

Dubai: approximately 1–3 business days after dispatch.
Other Emirates: approximately 3–5 business days after dispatch.

Estimated delivery times displayed at checkout or communicated after purchase are estimates unless expressly stated as guaranteed.

Delivery timing may be affected by courier operations, public holidays, incorrect address information, access restrictions, weather, customs, or events outside LCK’s reasonable control.

4. Address Accuracy and Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and a reachable contact number.

If an order is returned because of an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, LCK may require payment of a new delivery charge before reshipment.